Job Description:
As the Team Lead, Sales reports to the Product Sales Manager (PSM), this is a key role in the delivery of the DFS’ promise of being The World Traveler's Preferred Destination for Luxury Shopping. They inspire, lead and develop the sales team to deliver a seamless customer experience as exceptional people who are delivering exceptional product, building customer loyalty and relationships while delivering sales and productivity targets. The Team Lead, Sales proactively coaches and updates the sales team regularly on opportunities for continuous improvement of skills and knowledge. They foster a service environment that empowers and develops a cohesive and focused team that passionately creates unique and memorable, luxury service experiences that builds our brand and customer loyalty and delivers sales. Like the PSM they report to, the Team Leader Sales possesses a passion for the brands and products they represent.
Requirements:
Degree or an equivalent combination of education and experience sufficient to successfully perform the essential functions. • Work Experience: 1-2 years of experiences leading teams within retail/service industry preferred. • Fluency in English and a second language is preferred (Mandarin, Russian, Japanese, ect..) • Proficiency in Microsoft based applications. • Strong interpersonal skills, solution based, energetic, team-oriented, ability to multitask, composure under pressure, keen to learn. • Professional in appearance, demeanor and language. • Must have strong interpersonal skills and be able to work well with people at various levels. • Function as a resourceful and proactive team member • Must be able to have a flexible schedule as required by the needs of the business • Possesses an outgoing and assertive personality and a desire to lead and inspire their teams. • Possess a passion for the brands and products they represent.
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Posted: July 2nd, 2018
