Internship for Hotel Front Desk Agent

 

Company: 

Hotel Adriatik

 

About the company:

Hotel "Adriatik" is a five-star resort situated on the beach of Durres. They are the leader of Albanian the tourism. The historic hotel that was completely renovated in the spring of 2017 and it consists of 70 comfortable rooms. Their goal is to provide the most quality customer service. To achieve this, they need well-prepared and committed staff. They offer internship for the summer season with allotment.

 

Duration of placement:

Summer season

 

 Responsibilities includes:

  • Welcome and serve guests in person and over the phone
  • Register guests and assign rooms, assists in pre-registration and blocking of rooms for reservation
  • Process guest check-outs- Handle cash and credit card transactions accurately and confidently
  • Respond in a timely and courteours manner to all guest questions or requests
  • Satisfying guest complaints and taking necessary steps to ensure that these complaints do not happen again
  • Maintain a clean and neat fron desk area

 

 Expectations:

  • High school graduate or equivalent
  • Able to demostrate excellent written and verbal communication in English
  • Comfortable in regular using a computer and different software
  • Smiley and friendly attitude to maintain a positive guest experience
  • Open, proactive and willing to learn personlaity

 

What they offer:

  • Free accomodation
  • Competitive salary
  • Certificate for the completed internship

 

For more information please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

Posted: February 14, 2019

Durres, Albania

[Paid Internship]

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